FAQ

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Q) When can I purchase Range of Right® or start using it?

 

A) Range of Right® is available now. Visit http://www.gurucycling.com/rorcheckout/ to purchase Range of Right® as a software-only package or as a full bundle. Please note that for the software-only option, you will need your own Kinect 2.0 camera, connector cables, reflective adhesive markers, and tripod.

Q) I currently own a GURU Dynamic Fit Unit. Is this something that comes with my service?

 

A) Yes, if you have a current Premium Plan service contract with us. Please call us at 203-845-8150 or email adam.nicotera@gurusports.net to check your status or sign up.

Q) Is the computer I am using to run GURU Experience compatible with Range of Right®?

 

A) We recommend that all dealers run Range of Right® and GURU Experience on separate computers. For now, using the same Kinect for both programs, or running both programs through the DFU computer, harms the performance of both the GURU Experience and Range of Right® software.

Q) What hardware do I need to run Range of Right®? Can I get it directly through GURU?

 

A) You need: a Kinect 2.0; a connector cable (to adapt the Kinect’s connector to a USB port); a tripod; a set of reflective markers; and a standalone computer to run Range of Right®. You can buy these directly from us (computer not included) at http://www.gurucycling.com/rorcheckout/.

Here are the minimum system requirements for the Range of Right® software. Please note that Range of Right® also works with more recent releases of Windows.

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1
Processor: Intel(R) Core(TM) i5-4570T CPU @ 2.90GHz (4 CPUs), ~2.9GHz
Storage: 200 GB hard drive or greater (the Range of Right software® itself is 3 MB, but it also saves rider videos)
Memory: 4 GB RAM
DirectX Version: DirectX 11
Display device: Intel(R) HD Graphics 4600s, 1.75 GB display memory, 128 MB dedicated memory
Resolution: 1920 x 1080 (32 bit) (59Hz)
Wifi card
Ethernet card

Q) Will GURU be providing video tutorials on how to get started with the new software?

 

A) We are working on creating some tutorial videos to help you get up and running with the software. For now, if you have purchased Range of Right® and have any questions about setup, please call 203-845-8155.

Q) I’m not currently a GURU or Cannondale/GT/Schwinn dealer, but I would still like to purchase Range of Right®. Will it work with my fitting system?

 

A) Yes. Range of Right® is a brand-agnostic motion capture solution, so it’ll work with whatever fitting system and brands of bikes you and your clients use.

Q) Do I need to take a GURU Academy course in order to purchase it?

 

A) You can purchase the Range of Right® software or full bundle without attending the GURU Academy. However, we highly recommend attending a session. Professional bike fitting, especially with the dynamic systems available to fitters today, requires a combination of careful observation and conscientious communication with clients. Our courses are designed to teach fitters how to use Range of Right® with all fit bikes, not just the GURU Dynamic Fit Unit, as well as how to create the best possible fitting experience for you and your customers.